Some Frequently Asked Questions
We can Solve your Hardware and Software Problems
Get your device repaired in just three easy steps
We are fully stand behind their repairs with a full 2 year warranty from the date of repair!
We only use premium grade parts to repair your devices which are sourced from manufacturers who provide the highest uality available on the market.
Rest easy knowing that our technicians are certified and have repaired thousands of devices before yours!
Our low price guarantee ensures that we always offer the best price to our customers
.If you find the repair cheaper, with another repairer we match the price.If they use the same quality as us. You just have to be able to document the price in our store.
We can Solve your Hardware and Software Problems
If your mobile phone is broken or you otherwise experience errors that require repair, do not hesitate to contact us. You can see a price list of the most common mobile repairs we perform here
If you can not see your type of mobile repair, in our price list, just contact us. We do pretty much everything in mobile repairs.
Upon receipt, we usually have a repair time of 1-2 business days, but be aware that some spare parts in some cases may be sold out due to high demand.
If you come by one of our stores, the repair usually takes no more than 30 minutes, but contact our customer service and book an exact time for the repair, so you are sure that you avoid waiting time and that we have the spare part you need .
Telephone submission procedure:
Order the repair online to pay for it.
– When the order is completed, please write your order number on the outside of the shipment before sending the phone to us. Send the package to our department in Hillerød, which handles all packages:
Ubreak Wefix shop
Skibhusvej 109 st,tv
5000 Odense C
– The customer is responsible for the shipment of his device toUbreak Wefix
Ubreak Wefix recommends sending the device as a parcel post, as this partly guarantees that the device is insured during shipping and can also be tracked via Track & Trace. If the device is sent as a regular letter, there is no insurance and no possibility to track the shipment – therefore this is strongly discouraged. NB! DAO does not provide business. We therefore recommend that you use GLS or PostNord in case your package needs to be returned or your device needs to be sent for repair.
– If it is possible to back up your device data, we recommend that you do this before sending the device in for repair.
– Upon receipt, there is usually a repair time of 1-2 business days. Be aware, however, that some spare parts may in some cases be sold out due to high demand.
At Ubreak Wefix , we repair all kinds of mobile phones and tablets. Touch screen phones, QWERTY keyboard phone, tablets, mini tablets, iPods, navigation and MP3 players. You can get past our store with your damaged product. Then we make a diagnosis and give an estimate for repair and price. Ie. you receive no unexpected bills.
Yes we do. Our repairs involve a warranty of 6-24 months depending on the conditions. We work with quality products, quality spare parts and we guarantee you a good repairs with good spare parts. At Ubreak Wefix you also have a 6-month guarantee when buying accessories. In addition, there is always a 14-day full return right on our accessories.
yes you can her : https://old.ubreakwefix.dk/shop/ in our web shop In our departments where there is also a workshop, we also sell accessories for mobile phones – ie. chargers, cables, covers, headphones, screen protection, etc.
Our selection can not be seen online, but only down in our stores. You can always contact us in advance if you are looking for something specific.
If you are near Odense C på Skibhustorvet og skibhusvej 109 , you are welcome to stop by one of our stores and have your iPhone, iPad or any other smartphone repaired while you wait. We do express repairs in our own workshop, so we can provide the fastest and cheapest service on the market!
Repairs usually do not take more than 30 minutes, but contact our customer service now and book an appointment for repair, so you are sure that you avoid waiting time and that we have the spare part you need.
Yes,we can do this service , Offering a personal service is top of our list; you will speak directly to the person working on your device so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.
of course we can and the offer we give you is also the price you will pay, unless we have made you aware that it is complicated mobile repair that means that we can only give a price level for the mobile repair – but then we also stay within this price level.
We always make sure that you do not get any unpleasant surprises in the form of an unexpectedly high bill, or mobile repairs that you were not informed about.
yes If during the mobile repair we discover a damage / fault on your mobile phone that is not covered by the repair offer, we will contact you and ask if it is something you want repaired, and in the same embrace give you a new price for the mobile repair that you must accept before proceeding with the repair.
If you choose Pick-UP points, you can pay online with our standard payment methods.
But the battery also does not benefit from lying in a drawer somewhere, and not being used.
This is because it discharges itself, which may be the reason why your old back-up mobile is no longer able to hold on to power.
This means that a similar process, which causes your mobile to lose capacity when it is being charged, is also to blame for it losing power and capacity when you are not using it for a long time.
Don’t want to fix your phone? Just want the latest gadget?
We have many options to get you going again. Just because you signed a service contract with your Ubreak Wefix phone carrier doesn’t mean you have to keep a phone that you’re no longer happy with.
From iPhones to iPads to the latest and greatest devices, your local office can repair your cell phone or tablet in 30-45 minutes at your home, office, or a neighborhood coffee shop.
We use only the best spare parts for all repairs.
At Ubreak Wefix you can be sure the quality is top notch, as we have many years of experience in the industry. Our purchasing team makes sure to keep the quality at the top alwaysThe same for all our Macbook- I Phone – iPad- Apple Watch Samsung Huawei spare parts is the always high quality, which is not available better on the market. We have all our spare parts placed in our own warehouse. You can therefore expect to have your device spare parts delivered within 1-2 days when you order at Ubreakwefix.dk/shop
Rest assured that each repair made by your Ubreak Wefix is at a location of your choice and is also protected with our 2 year Warranty.Everyone knows, regardless of profession, that one’s customers need to be treated properly. However, far from all companies that seek for proper treatment of their customersWe are always there for the customers and would like them to get the full attention they deserve, in the event of a problem. Ubreak Wefix is there to resolve any conflicts.
If you find the repair cheaper, with another repairer we match the price. If they use the same quality as us. You just have to be able to document the price in our store.We makes sure the customer leaves happy and satisfied. We do not only treat our customers well because you””have to””. No,No, we do it because that’s how we want to be treated elsewhere.
Here’s how you do it
Send a copy of the better offer to our expert team. If the offer is found online, you can send a screenshot. Then we return quickly.
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