All of these numbers are used to identify a product, however each serves a slightly different purpose.
Model Number: This number is used to differentiate between models in a company’s line of devices or appliances. Many devices or appliances can share a model number, indicating they are the same model.
Serial number: Often abbreviated to S/N, this number is a unique hardware identification number chosen by a company and given to each device or appliance produced. The number is used to match a product to its customer, so that the company has a record of possession. This number is only used by the original producer of the product.
IMEI number: The IMEI stands for International Mobile Equipment Identity and is used to distinguish a mobile phone across all companies worldwide. The number can be used to identify and track a device that might be stolen or compromised.
Depending on your device, your IMEI, serial number and model number may be printed on the back or beneath the removable battery. For devices with a removable battery, the IMEI number will be in different places depending on your model. It is usually under the battery, printed on the phone near the bottom of the device. The numbers printed on your device are quite small and are sometimes difficult to read.
Please note: most newer devices do not have a removable battery. If your device does not have a removable battery, do not attempt to remove it as this may damage the device and void the warranty.
You can also find your IMEI and serial number through the phone app.
1Open the Phone app
2Dial *#06# on the keypad
3Details about the IMEI and serial number for your device will appear on screen
1Open the Settings app
2Tap About phone or About device
3Details about your phone number, IMEI, model number and serial number will be displayed on-screen
Please note: On older devices you may need to tap “Status” to view this information.
If you have previously registered your product through Samsung Members, information about your phone’s model, serial and IMEI number can be found in the “Get help” section.
2Tap Get help
3Tap your phone’s model number at the top of the page
4Your phone’s model number, serial number and IMEI will be displayed
If your touchscreen is broken or nothing is visible on your screen, you can still access the settings menu of your device by connecting your device to a USB mouse or TV. Follow the steps in our FAQ “I smashed my screen and can’t use the touchscreen. Is there any way to access my data?”
If your device is signed into a Google account, then you can use Google’s Find My Device service to locate the IMEI.
2If you are not already signed in, sign in to your google account
3If you have multiple devices select the device you want to find more information about