Which personal data we collect and why we collect it :
When you visit our webshop, we will track:
Viewed items: We will use this information, for example, to show you recently viewed items. Location, IP address, and browser type: We will use this information for purposes such as calculating taxes and shipping. Delivery address: We will ask you to enter this information so that we can calculate shipping costs before you place an order and send you the order.
When you purchase items from us, we will ask for information that includes your name, billing address, delivery address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:
Sending you information about your account and order Responding to your inquiries and requests, including refunds and complaints Setting up your account for our webshop Processing payments and preventing fraud Complying with all legal obligations, such as calculating taxes and fees Sending you marketing messages if you choose to receive them Improving our offerings in the webshop.
If you create an account, we will store your name, address, email address, and phone number, which will be used to pre-fill input fields when placing future orders.
In general, we store information about you for as long as we need it for the purposes for which we collect and use the information, and we are not legally obligated to continue storing it. For example, we will store order information as required by accounting laws for taxation and accounting purposes. This includes your name, email address, billing address, and delivery address.
We will also store comments and reviews if you choose to add them.
Additionally, consult legal professionals to ensure compliance with applicable privacy laws and regulations in your jurisdiction.
Which employees have access:
Employees have access to the information you provide us. For example, administrators as well as webshop managers have access to:
Order information such as what was purchased, when it was purchased, and where it should be shipped, Customer information such as your name, email address, and billing and shipping information.
Our employees have access to this information in order to fulfill orders, process refunds, and provide support to you.
Information We Share with Others :
We share information with third-party companies that assist us in managing our orders and services to you:
Ubreak Wefix only collects personal data in connection with purchases made on our webshop. When making a purchase on www.Ubreakwefix.dk/shop/, contact information is recorded. This contact information is stored for the purpose of communicating with the customer and for later identification of previously purchased orders, such as in the case of a complaint. Customers can contact Ubreakwefix.dk at any time to access, delete, or receive this contact information.
Please note that while I have provided a translation of the information you shared, it's always a good idea to have a professional translator or legal expert review the final version to ensure accuracy and compliance with local regulations.
When you Making a purchase on our webshop :
you may be required to provide payment information. We take the security of your payment details seriously and ensure that appropriate measures are in place to protect them.
We use secure payment gateways and trusted third-party payment processors to handle your payment transactions. Your payment information, such as credit card details or other financial data, is encrypted and transmitted securely to these payment processors for processing. We do not store or have access to your complete payment information.
Please note that while we take all necessary precautions to secure your payment information, no method of transmission over the internet or electronic storage is 100% secure.
Therefore, we cannot guarantee absolute security of your payment details.
If you have any concerns about making payments on our webshop or require further information, please feel free to contact our customer support team.
We accept payments through Quickpay. When processing payments, some of your data will be shared with Quickpay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
At Ubreak Wefix, we value your feedback and encourage you to share your comments and reviews on our webshop.
When you choose to add comments or reviews, please keep the following guidelines in mind:
Be respectful: We welcome constructive criticism and feedback, but please ensure that your comments are respectful and courteous towards others.
Stay relevant: Make sure your comments are relevant to the product or service being reviewed. Avoid unrelated topics or spam.
Provide helpful information: Share your experiences, insights, and opinions in a way that can help other customers make informed decisions.
Avoid personal information: For your own privacy and security, please refrain from sharing personal information in your comments, such as full names, contact details, or financial information.
Avoid offensive content: Do not post any comments that are discriminatory, offensive, defamatory, or violate any laws or regulations.
Moderation: Our team moderates comments to ensure compliance with our guidelines. We reserve the right to remove or edit comments that do not meet these guidelines.
By adding comments or reviews on our webshop, you acknowledge and agree that your comments may be publicly visible and used by Ubreak Wefix for promotional or marketing purposes.
If you have any questions or concerns regarding comments or reviews, please contact our customer support team.
We appreciate your feedback and strive to provide the best possible experience for all our customers.
When visitors leave comments on our website, we collect the data shown in the comment form, along with the visitor's IP address and browser user agent string, to help us detect and prevent spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
At Ubreak Wefix, we have a media policy in place to ensure the appropriate use and handling of media content on our website. Please familiarize yourself with the following guidelines:
Uploading Images: When uploading images to our website, please ensure that you have the necessary rights and permissions to use and share the content. Do not upload any images that infringe upon copyright or violate any intellectual property rights.
Exif GPS Data: To protect the privacy and security of our visitors, we request that you refrain from uploading images that contain embedded location data (EXIF GPS). This includes information that can reveal the precise geographic location where the image was taken. Visitors to our website may be able to download and extract such location data from the images.
Appropriate Content: When uploading images, make sure they adhere to our content guidelines. Avoid uploading images that are offensive, explicit, defamatory, or violate any laws or regulations. Images should be relevant to the context of our website and align with our brand values.
Moderation: Our team moderates uploaded media content to ensure compliance with our policies. We reserve the right to remove or edit any images that do not meet these guidelines or that are deemed inappropriate.
Rights and Usage: By uploading images to Ubreakwefix.dk, you acknowledge and grant us the right to display, modify, distribute, and use the images for promotional and marketing purposes related to our website and services.
If you have any questions or concerns regarding our media policy, please contact our customer support team for further assistance. Thank you for your understanding and cooperation in adhering to these guidelines.
Cookies Policy for Ubreakwefix.dk
What are Cookies?
Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to enhance your browsing experience, remember your preferences, and provide information to website owners.
1. Commenting: When you write a comment on our website, you have the option to store your name, email address, and website in cookies. These cookies are for your convenience, so you don't have to enter your information again when you write another comment. These cookies will last for one year.
2. User Authentication: If you have an account and you log in to our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.
3. User Preferences: When you log in, we will set cookies to store your login information and screen display preferences. Login cookies last for two days, and screen display preference cookies last for one year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. Article Editing: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the post ID of the article you have edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
You have the option to accept or decline cookies through your browser settings. You can also delete cookies already stored on your device. However, please note that disabling or deleting cookies may affect the functionality and usability of our website.
Updates to this Policy
We may update this Cookies Policy from time to time. Any changes will be reflected on this page, and the revised policy will become effective immediately upon posting.
If you have any questions or concerns about our Cookies Policy, please contact us through the contact information provided on our website.
Last updated: 15-06-2023
Google Analytics Policy for Ubreakwefix.dk
At Ubreak Wefix,we use Google Analytics to collect and analyze statistical data about how users interact with our website. This information is crucial for us to continuously develop and improve our website. The data collected through Google Analytics is used in an aggregated and summarized form, providing insights into user behavior patterns, popular pages, and commonly used browsers.
The information obtained from Google Analytics helps us understand our customers' preferences, improve navigation, optimize design, and enhance user experience. It enables us to identify areas of the website that may require improvement or modifications to ensure seamless navigation and ease of use.
Please note the following regarding our use of Google Analytics:
Data Collection: Google Analytics collects anonymous information about website visitors, such as the pages they visit, the duration of their visit, the source of their visit, and other similar statistics. This information does not personally identify individual users.
Data Sharing: We do not share personally identifiable information with Google Analytics. The data collected is used solely for the purpose of website analysis and improvement.
By using our website, you consent to the processing of data by Google Analytics in the manner and for the purposes outlined above.
If you have any questions or concerns about our use of Google Analytics, please contact us using the information provided on our website.
Last updated: 15-06-2023
Facebook Pixel Policy for Ubreakwefix.dk
When you visit our website through a Facebook advertisement, a cookie is placed on your computer. This cookie has a lifespan of 28 days and is not used for personal identification purposes. If a user visits specific pages on our site before the cookie expires, both we and Facebook can see that the user clicked on the advertisement and was directed to that page.
Please note the following regarding our use of the Facebook Pixel:
Data Collection: The Facebook Pixel collects anonymous information about user interactions on our website, such as page views, clicks, and conversions. This data helps us measure the effectiveness of our Facebook advertising campaigns and understand user behavior.
Data Sharing: We do not share personally identifiable information with Facebook through the Facebook Pixel. The data collected is used solely for the purpose of analyzing advertising campaign performance and optimizing our marketing efforts.
Opting Out: If you prefer not to have your data collected by the Facebook Pixel, you can adjust your Facebook ad settings or use browser settings to block cookies. Please note that opting out may impact your experience with Facebook advertising.
For more information about how Facebook handles user data, please refer to Facebook's Data Policy and Cookies Policy.
By visiting our website through a Facebook advertisement, you consent to the processing of data by the Facebook Pixel in the manner and for the purposes outlined above.
If you have any questions or concerns about our use of the Facebook Pixel, please contact us using the information provided on our website.
Last updated: 15-06-2023
Who We Share Your Data With:
At Ubreak Wefix, we prioritize the privacy and security of your data. We do not share your personal data with any third parties unless it is necessary to fulfill our services or comply with legal obligations. We may share your data with the following entities:
We may engage third-party service providers to assist us in managing and operating our website, processing orders, and providing services to you.
These service providers are obligated to handle your data securely and confidentially and are prohibited from using your data for any other purposes.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid legal request, such as a court order or government regulation.
Visitor Comment Detection Service:
Visitor comments on our website may be automatically checked through a spam detection service to verify their authenticity and identify unwanted messages.
How Long We Retain Your Data:
When you leave a comment on our website, the comment and its metadata are retained indefinitely.
This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile.
All users can see, edit, or delete their personal information at any time, except for their username. Website administrators also have access to and can edit this information.
Where We Send Your Data:
Visitor comments may be checked through an automatic spam detection service to ensure their authenticity and filter out unwanted messages.
Your Contact Information:
If you have any inquiries regarding your information or wish to request its deletion, please contact us at [email protected]. We are committed to addressing your concerns and providing assistance in managing your privacy preferences.
How We Protect Your Data:
At Ubreak Wefix, we take data protection seriously. We have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration.
We use industry-standard security protocols and encryption techniques to protect your information during transmission and storage.
We utilize Cloudways.com as our hosting provider. Their GDPR policy can be found here: https://www.cloudways.com/blog/saas-gdpr-checklist/
adheres to stringent security practices and data protection regulations to ensure the safety and privacy of your personal data.
Data Breach Procedures:
In the event of a data breach, we have established procedures to promptly detect, investigate, and address the breach.
We will notify the relevant authorities and take appropriate steps to mitigate the impact of the breach and secure your data.
We encourage you to review this policy periodically for any changes.
Last updated: 15-06-2023