1- What is defective? - 😔⚠️

The device is not fully functional and may require repair or replacement of parts.

iPhone - iPad cannot turn on -📱❌ If your iPhone -iPad cannot turn on, charge, or be recognized by your iPad, Mac or PC, then your device is defective.🚫🔌💻

Moisture or liquid damage -💦😱 We can quickly determine if your iPhone -ipad has been exposed to liquid. If your device has been in the , , or has been subjected to a significant amount of liquid, then your iPhone -ipad is defective. The same applies to moisture damage. If you have been using your iPad with a broken screen for an extended period, moisture may have seeped in behind the electronics, rendering it defective.

Software issues -💻🔧 Software issues can manifest in various ways. Here are some examples of software damage you may encounter: inability to reset the device, inability to remember Apple ID (if you can't remember your Apple ID, we require additional documentation to confirm ownership), and the device only starting up with the Apple logo.🔄❌🆔

Faulty touch functionality -🖐️❌ The touch function allows you to unlock your iPad using your finger, thumb, or another fingerprint. 🧑 🤝‍ ,face-ID 🧑🔒

iPhone -iPad is unusable -❌📱 If your phone has been run over by a steamroller, it is unusable. In most cases, we are willing to purchase the device from you, but if there is absolutely nothing salvageable, we will not buy it.

Defective Home button or face-ID -❌🏠🔘 A defective Home button can either render it unusable or make it work inconsistently. If your Home button is defective, it may also indicate damage to the fingerprint touch functionality. Ensure that you can still access your device using your fingerprint. Otherwise, the device's condition will be deemed defective.

2- What is Used? - 😕

The device has noticeable signs of wear and tear, including scratches, scuffs, or minor dents, but functions properly.

📱Broken Screen - If your iPhone -iPad screen is shattered or has large scratches, it is considered as broken. 💔

🔪 Deep Scratches on Frame and Back - If your device back side or frame has deep scratches or marks, it is considered as broken

Power On/Off Button Doesn't Work - If your power button doesn't work, it means that your device is worn out. ⌛

🔨 Bent Frame - If the back cover or frame of your device is bent, it is in WORN OUT condition. In some cases, it can be classified as DEFECTIVE because there may be damage to the electronics inside the device.

🔊Speaker Malfunction - If your speaker crackles, is very low, or doesn't work at all, it is considered as WORN OUT. ⌛

🔉 Defective Volume Button - The volume button is the one that you use to turn the sound up and down. If it doesn't work or the buttons are hard or very loose, it is considered WORN OUT

📷 Camera is not intact - If your front or back camera doesn't work or if the lens is broken on the back, it means that your device is WORN OUT. Other things can also mean that your camera is defective, such as broken lens, dark spots when held against a white background, not focusing, or not turning on at all. 📸

🔋 Phone -iPad Won't Charge - If your iPhone doesn't respond when you plug it in to charge or charges very slowly, it is also considered as WORN OUT. There may also be other things that can cause your iPhone not to charge or use too much power too quickly, such as a defective battery, needing a new U2 chip, or a defective charging port. 🔌

🎧 Headphone Jack Doesn't Work - If your headphone jack doesn't work when you plug in a set of headphones or something else that uses the jack, it is also considered as WORN OUT. 🔇

📳 Vibrator Doesn't Work - If your vibrator doesn't work when it rings or receives a notification, it is considered as WORN OUT. You can easily check it on an iPhone by turning the MUTE button on and off, and your iPhone should vibrate so you can feel it in your hand. 📳

3- What is Very Good ? - ✨🙂

The device is in great condition with minimal signs of wear, such as light scratches or scuffs.

📱💻 Software must work flawlessly - there should be no errors in the software and it should be able to navigate menus without being slow or crashing.

📱💻 Screen must have few signs of use or appear as new - the screen should not have large scratches or any form of wear, there should be no visible scratches when a screen protector is installed or when held up to light. There should be no scratches or dents from a drop, otherwise the device will be considered WORN.

📱💻 Back must have few signs of use or appear as new - the back must not have marks or scratches that are large, the original color must not be broken so metal can be seen. There should be no scratches that look like they have been polished with sandpaper.

🔋 Power "ON/OFF" button must work - it should turn on every time you press the ON/OFF button, it should be pressable normally without the need for a hard press.

🔑 Home button must be functional - the home button should work every time you press it, without the need for a hard press. It must not be loose or discolored, meaning you should be able to see the little square on the home button. You should be able to use finger-touch to unlock it.

🔊 Speaker must work flawlessly - the speaker should sound correct and there should be no distortions or scratching, it should not be low in tone.

🔊 Volume button must be able to turn up and down - you should be able to turn up and down normally without the need for a hard press.

📷 No errors on front and rear camera - front and rear camera must work perfectly, there should be no dark spots when you hold it up against a white wall.

🔋 iPhone can charge and hold power - your iPhone should be able to charge and hold power for at least 2 days when not in use.

🔌 Jackstick must work - the jackstick should work every time you plug in a device, it should also show on your iPhone that a device is being registered in the jackstick.

📳 Vibrator works - your vibrator should be felt and heard when it is active. You can test this by turning MUTE on and off.

4- What is like new? - 😍

The device is in pristine condition, showing no signs of wear or Software: No glitches allowed! The menus must move seamlessly and the

📱 software should not be slow or crash.

📵 Screen: Minimal signs of use permitted. There should be no big scratches or any other form of wear that can be seen when you hold it up to the light or put on a screen protector. If there are scratches or dents from a drop, the device is considered WORN.

🔙 Back: Minimal signs of use permitted. There should be no marks or scratches that are big or that show the metal underneath the original color. There should be no scratches that look like they've been polished with sandpaper.

🔌 Power button: It should turn on every time you press it normally without needing to use excessive force.

🏠 Home button: It should work every time you press it without needing to use excessive force. It should not be loose or discolored, and you should be able to see the little square on the Home button. You should be able to use Finger-touch to unlock.

🔊 Speaker: It should sound right and there should be no distortions or scratching. It should not be low in tone.

🔊 Volume button: You should be able to adjust the volume up and down normally without pressing hard.

📷 Cameras: No faults on the front and back cameras. They should work perfectly, and there should be no dark spots when you hold it up against a white wall.

🔋 Battery: The iPhone should be able to charge and hold the charge for at least 2 days when it is not in use.

🎧 Jack: It should work every time you connect a device, and it should also show on your iPhone that a device is registered in the jack.

📳 Vibration: Your vibrator should be felt and heard when it is active. You can test this by turning MUTE on and off.